Effective November 15, 2026. Service provider: SOUNDGYM (“we”). Contact: soundgym.korea@gmail.com. By signing in to Mori you agree to these Terms and to the Privacy notice.
Mori is an AI assistant that helps visitors find beauty venues in Korea and, at your request, asks about or requests appointments on your behalf. Mori is in early access. Mori is not the venue and is not a party to your appointment; the venue provides the service, sets its own prices, deposits and cancellation rules, and is responsible for them. Mori is not a medical service and gives no medical advice; clinic categories support consultation scheduling only.
You must be at least 14 years old, and old enough in your country to agree to these Terms. You sign in with Apple or Google and are responsible for activity on your account.
When you ask Mori to book or inquire, you authorize it to act for you within what you asked: to share your name, contact and request with the venue you chose, to fill in a Naver booking form in a browser Mori operates with your own Naver sign-in, or, if you allow phone contact, to place an AI voice call to the venue. The AI says it is an AI assistant at the start of each call, and a text transcript is shown to you. Mori asks for your consent before accepting a new price, deposit or cancellation term. Mori does not pay deposits or any other money for you.
AI can make mistakes. Search results, prices, opening hours and availability come from third-party sources and may be wrong or out of date. A booking is confirmed only when the venue or its booking system confirms it; Mori tells you when an outcome is uncertain. Please check important details with the venue. You are responsible for attending, cancelling or changing appointments under the venue’s rules, including any no-show charge the venue applies.
Automatic online booking works only for the Naver venues Mori has verified. Instagram, KakaoTalk and other message channels are not connected. During early access the whole service places at most one phone call per day, so a call may not be available on the day you ask. Daily limits apply to AI messages. We may change, pause or end features, and we do not guarantee that a venue will answer, accept or keep a request.
To provide the service, your chat messages, booking details and call transcripts are processed by Anthropic (AI model), live call audio by Google (Gemini), telephone connection by KoreaAITel/TeamLearners, hosting by Google Cloud, and notifications by Expo, Apple and Google if you allow them. These providers may process data outside your country. Details are in the Privacy notice. You give this permission when you sign in, and you can withdraw it by deleting your account.
Naver online booking uses your own Naver account. You enter your sign-in in a private field that goes to the booking browser and Naver, not to the AI model or the chat. Mori does not solve or bypass Naver’s security checks; you complete them yourself. You remain bound by Naver’s terms.
A “full reset ticket” resets your personal daily AI message usage once. It does not change the service-wide phone limit or other service limits. Tickets are sold only in the iOS and Android apps through Apple’s App Store or Google Play at the price shown in the store; there is no web payment. Apple or Google handles billing. Tickets belong to your Mori account, have no cash value, cannot be transferred or exchanged for cash, and are removed when you delete your account.
Refunds. A ticket that has been used is not refundable. For an unused ticket you may withdraw the purchase within 7 days of buying it; refund requests are made to and decided by Apple or Google under their policies, and you can also contact us at the address above. When a store refunds a purchase, the ticket is taken back. If a store refunds a ticket that was already used, the next ticket added to that account is offset against it. Rights you have under mandatory consumer law are not affected.
An invite reward ticket is given to the inviter once, when a person who has never had a Mori account completes sign-up with the invite code. Rewards obtained through self-invitation, duplicate accounts or other abuse may be withheld or removed.
Do not use Mori to make bookings you do not intend to keep, to harass or deceive venues, to impersonate another person, to submit another person’s data without permission, to break the law, to interfere with the service or its limits, or to resell the service. We may suspend or end accounts that do.
You can delete your account at any time in You → Delete my account, or by email. Deletion does not cancel an appointment held by a venue and does not refund a purchase. What is deleted and what is kept, and for how long, is described in the Privacy notice.
The service is provided “as is” during early access. To the extent the law allows, we are not liable for the venue’s services, prices or conduct, for errors in third-party information, or for indirect or consequential loss. Nothing in these Terms limits liability that cannot be limited by law, including liability for our intent or gross negligence.
We may update these Terms and will post the new effective date here; important changes are announced in the app. These Terms are governed by the laws of the Republic of Korea, without removing protections your country’s consumer law gives you. Questions: soundgym.korea@gmail.com.
If you downloaded the app from Apple’s App Store: these Terms are between you and SOUNDGYM, not Apple; Apple is not responsible for the app, its support or claims about it, and Apple is a third-party beneficiary of these Terms who may enforce them.
Mori는 한국 뷰티 매장을 찾아 주고, 요청하시면 대신 문의·예약을 진행하는 AI 서비스입니다(얼리 액세스). 시술과 가격·예약금·취소 규정은 매장이 정하고 책임집니다. Mori는 예약금 등 금전을 대신 결제하지 않으며 의료 조언을 하지 않습니다. AI의 안내는 틀릴 수 있고, 예약은 매장 또는 예약 시스템이 확정했을 때만 확정입니다.
서비스 제공을 위해 대화·예약 정보·통화 전사는 Anthropic(AI), 통화 음성은 Google Gemini, 전화 연결은 KoreaAITel/TeamLearners가 처리하며 국외에서 처리될 수 있습니다. 로그인 시 이에 동의하게 되며, 계정을 삭제해 철회할 수 있습니다.
티켓·환불: 전체 초기화 티켓은 개인 AI 사용량을 1회 초기화하며 전화 한도에는 영향이 없습니다. iOS·Android 앱에서 Apple·Google 결제로만 판매합니다. 이미 사용한 티켓은 환불되지 않습니다. 사용하지 않은 티켓은 구매 후 7일 이내 청약철회할 수 있고, 환불은 Apple 또는 Google의 정책에 따라 해당 스토어에서 처리됩니다. 스토어가 환불하면 티켓은 회수되며, 이미 사용한 티켓이 환불된 경우 그 계정에 다음에 추가되는 티켓 1장과 상계됩니다. 관련 법령상 소비자의 권리는 제한되지 않습니다.
계정은 You → 내 계정 삭제에서 언제든 삭제할 수 있습니다. 삭제해도 매장 예약 취소나 구매 환불은 따로 하셔야 합니다. 준거법은 대한민국 법입니다.
Moriは韓国のビューティー店舗を探し、ご依頼に応じて問い合わせ・予約を代行するAIサービスです（先行体験）。施術・料金・予約金・キャンセル規定は店舗が定め、責任を負います。Moriは予約金などの支払いを代行せず、医療上の助言も行いません。AIの案内は誤ることがあり、予約は店舗または予約システムが確定した時点で確定します。
サービス提供のため、会話・予約情報・通話の文字起こしはAnthropic（AI）、通話音声はGoogle Gemini、電話接続はKoreaAITel/TeamLearnersが処理し、国外で処理される場合があります。ログイン時にこれに同意いただき、アカウント削除で撤回できます。
チケット・返金：使用済みのチケットは返金できません。未使用のチケットは購入後7日以内に撤回でき、返金はAppleまたはGoogleのポリシーに従って各ストアで処理されます。
상호: 주식회사 사운드짐 (SOUNDGYM Inc.) · 대표자: 이미림 · 사업자등록번호: 636-88-01257 · 통신판매업 신고번호: 2019-서울강남-03792 · 주소: 서울특별시 강남구 강남대로112길 47, 2층 60A호(논현동) · 이메일: soundgym.korea@gmail.com